Privacy Policy

Privacy Policy for Wellness Pakistan

Introduction

Welcome to Wellness Pakistan! This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, wellnesspk.com, and purchase our health-related organic products. We are committed to safeguarding your privacy and ensuring that your personal information is protected in compliance with the General Data Protection Regulation (GDPR).

Data Controller

Wellness Pakistan
Address: 12 Km Nankana Lahore Road
Email: support@wellnesspk.com

Date of Policy: 1st May, 2024

1. Information We Collect

We may collect and process the following types of personal data about you:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Financial Information: Payment card details (processed securely by our payment processors).
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We collect your data through various methods, including:

  • Direct Interactions: When you provide personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: When you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third Parties: We may receive personal data about you from various third parties, including analytics providers and advertising networks.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
  • Customer Support: To manage your inquiries and complaints, and to provide you with customer service.
  • Marketing: To provide you with information about our products, services, and promotions.
  • Website Improvement: To administer and protect our business and website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
  • Legal Obligations: To comply with legal and regulatory requirements.

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Compliance with Legal Obligations: Where we need to comply with a legal obligation.
  • Consent: Where you have given consent to the processing of your personal data for specific purposes.

5. Data Security

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Access: Request access to your personal data.
  • Correction: Request correction of your personal data.
  • Erasure: Request erasure of your personal data.
  • Object: Object to processing of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Transfer: Request the transfer of your personal data to you or to a third party.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at support@wellnesspk.com.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@wellnesspk.com
Address: 12 Km Nankana Lahore Road

By using our website, you consent to the terms of this privacy policy.

Thank you for choosing Wellness Pakistan!

This privacy policy aims to comply with GDPR regulations and ensures that users’ data is handled responsibly and transparently.